SEND (Special Educational Needs & Disability)

Concerns and Complaints Regarding Provision for Children with Special Educational Needs and Disabilities (SEND)

Any concerns or complaints about SEN provision by parents or carers should be initially raised informally, whether by e-mail, letter or a telephone call with the SENDCo Mrs Emma Ricketts.

The SENDCo will investigate and report back within a week. If the parents/carers continue to be dissatisfied, a complaint should be raised as per the academy’s complaints procedure by completing the Complaint Form at Appendix 1. Academy Complaints Procedure